Terms of Use


These Terms of Use are a simple agreement between you and Oasis Jewellery & Watches (the "Shop," "we," "us") for your use of our website, oasisjewellerydubai.com.

We have used simple words to make these rules easy to understand. By using this website, you agree to follow all these rules.

1. Who Can Use This Website?

  • Age Limit: You must be 18 years old or older to buy anything from this website. If you are under 18, a parent or legal guardian must make the purchase for you.
  • Your Promise: By using the site, you promise that the information you give us (like your address and email) is true and correct.

2. Your Account and Security

  • Keeping it Safe: If you create an account, you are responsible for keeping your password secret.
  • Your Actions: You are responsible for everything that happens under your account. If you think someone is using your account without permission, you must tell us right away.
  • No Sharing: Do not use the website to do anything illegal or to harm the website or other users.

3. Products and Pricing

  • We Try to be Accurate: We try our best to show clear photos and descriptions of our jewelry and watches, including the weight and metal type.
  • Colors May Vary: Please know that the color of the jewelry might look slightly different in real life than it does on your screen (phone or computer).
  • Pricing Changes: We can change the prices of items at any time without giving you a warning. The price you pay is the price shown when you place your order.
  • Errors: If we make a mistake and list an item at the wrong price, we have the right to cancel your order, even if you have already paid. We will let you know and refund your money right away.

4. Placing an Order and Payment

  • Your Offer to Buy: When you click "Place Order," you are offering to buy the items in your cart.
  • Acceptance: Your order is not final until we accept it and send you an email confirmation.
  • Payment: We accept payments mainly through Visa and MasterCard credit/debit cards. All payments must be made in UAE Dirhams (AED).
  • No Storing Card Details: We use a secure payment processor. We do not store your full credit card information on our servers.

5. Shipping and Returns

  • Delivery: We usually only deliver inside the United Arab Emirates (UAE). We will not send products to countries restricted by UAE law (OFAC sanctions countries).
  • Policy Details: Details about how we ship, when you can return an item, or get a refund are in separate Shipping Policy and Return Policy pages on our website. You agree to those policies when you place an order.

6. Our Content (Intellectual Property)

  • What Belongs to Us: All the pictures, videos, logos, text, designs, and names on the oasisjewellery.ae website belong to Oasis Jewellery & Watches or are licensed to us.
  • Your Use: You cannot copy, use, or share any of our content for business purposes without getting our written permission first.

7. Legal Rules (Governing Law)

  • UAE Law Applies: These Terms of Use are based on and governed by the laws of the United Arab Emirates (UAE).
  • Disputes: If there is any argument or problem related to your purchase or these rules, it will be handled by the courts in the UAE.

8. Changes to These Rules

We may change these Terms of Use at any time. When we make a change, the new rules will be effective immediately. It is your job to check this page often to see if anything has changed. If you keep using the website after we post the new rules, it means you accept the changes.

Contact Us:

If you have any questions about these Terms of Use, please contact us through the information provided on our website.